“Workers increasingly see assignments and wages doled out by artificial systems rather than human managers, and have to rely on AI, not HR, when things go wrong. According to tech experts, the rise of algorithms is changing not only how we earn a living, but who gets access to jobs and other opportunities — if their data checks out — or not.” – Forbes, Algorithms And ‘Uberland’ Are Driving Us Into Technocratic Serfdom
I rarely link to Forbes pieces because their ad game is excessive (even with my ad blocker) but the quote above captures the workplace transformation quite succinctly. From spying on workers, to replacing managers with AI, to using questionable data and AI insights to determine who gets hired, the world of work is changing in ways that need examining fast.
The Forbes article was referencing the book UBERLAND: How Algorithms Are Rewriting The Rules Of Work, which has just rocketed to the top of my reading list. Until then, I’m definitely looking out for the author on the podcast circuit.